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Memorial Health System depends on volunteers to provide assistance for patients, families and hospital staff. Whether you are a retiree, a working adult, a student hoping to fulfill a service requirement or have a desire to help others during your free time, there are a wide variety of opportunities at Memorial Health System.

Volunteer assignments at Memorial Health System can be in patient-care areas or non-patient care areas. Volunteers can be on set (same time/day each week) or flexible schedules. All volunteers are carefully screened, processed, trained and placed in appropriate assignments. The process for becoming a Memorial Health System volunteer takes time, but it is meant to ensure the safety of patients and families as well as the success of our volunteers.

Volunteers are an essential part of our health care system, performing a variety of services to help patients, visitors and staff. Being a volunteer is an experience of personal rewards, good friends and personal interaction. Your spirit and service are important to us, and we value your skills and knowledge.

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Requirements for Volunteering

• Must be at least 14 years of age to apply
• Complete an online application

• Adult and junior volunteers are required to submit two (2) recommendation forms, one personal and one professional - this can be anyone other than family members

• Read the online Volunteer Handbook (download below), print the last two pages, answering the handbook questions and signing the acknowledgement. Both forms must be returned to the Volunteer Office on the day you attend orientation.
• Attend a hospital volunteer orientation
• Have a two (2) step TB test administered at Employee Health with required follow-up visits. Junior volunteers must have a parent or guardian present for the first placement
• Undergo a criminal background check (adult volunteers only)

• Adhere to all Memorial Health System policies, procedures and standards of performance

» Download: Volunteer Handbook (.pdf/664K)

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Volunteer Assignments

All volunteers are required to attend specialized training in their areas. Areas of current recruitment include:

• OPS (Out Patient Surgery)
• emergency department
• newborn hearing screening
• acute care rehab
• patient floor areas (one-to-one volunteer program-description below)
• pediatric playroom
• animal-assisted therapy (pet therapy)
• healing with music
• healing with massage (certification required)
• healing with art (certified therapist or background in art program)
• business processes (lean volunteer - description below)

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Program Descriptions

One-to-One Volunteer Program: assist staff in enhancing the patient experience during hospitalization by providing non-clinical support. Help patients as needed by providing mealtime assistance, companionship and special activities (playing cards, doing puzzles, playing comforting music etc.). Volunteers are assigned to patient care floors and work with a variety of adult patients and staff. Floor related tasks and duties are required as needed (stocking supplies, answering phones, making copies, etc.). This is a good area for volunteers looking for high interaction with patients. We are looking for individuals willing to a make a strong commitment to this program. There is a required a two-part training series that must be completed before starting.

Lean Volunteer/Business Process Management: "Lean" Volunteers: assist in ongoing "lean" or process-improvement focused projects to transform the patient experience and system processes at Memorial Health System. Areas include: Statistics, Data, Spread-sheets/Macros, Engineering, Process Mapping, Observation, "5 Why" analysis, among others. Volunteers assist in various roles of their choice (i.e. gathering data, observing, using spreadsheets, etc.). Projects are centered upon analyzing the flow of information, patients and processes. Past experience not necessary - volunteers will receive all necessary training. Great opportunity to learn and apply skills!

Indirect patient care areas (when available) include:

• gift shop
• clerical areas
• waiting rooms
• book cart
• escorts

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Apply Now

» Go to: Adult and Junior Volunteer Online Application

Once you've completed the online application, please download and print the appropriate recommendation form:

» Download: Volunteer Recommendation Form (.pdf/139K)

Completed forms may be mailed to the address below or brought with you to the orientation:

Memorial Health System

Volunteer Services

1400 E. Boulder St.

Colorado Springs, CO  80909

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High School Students

If you are a high school senior interested in the career observation program at Memorial, visit our Learning Link page.

» Go to: Learning Link

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Our Volunteer Offices

Main Office at Memorial Hospital Central
1400 E. Boulder St.
Colorado Springs, CO 80909

719-365-5298

North Office at Memorial Hospital North
4050 Briargate Pkwy.
Colorado Springs, CO 80920
719-364-5298