Skip to Site Navigation Memorial Hospital | Children's Colorado Memorial | Foundation | PhysicianLink

Sep 4: Memorial Health System Debuts Online Quality Report

For Immediate Release

September 4, 2007

Memorial Health System this morning debuted "Memorial Health System Quality Measures," an interactive and educational web site that displays the results for more than 50 nationally recognized indicators for clinical quality and patient safety. The interactive web site is available at

"This is information our community deserves to know," said Dick Eitel, CEO of Memorial Health System, "People can now come to our web site to see how well Memorial Health System is doing today and compare us to other hospitals in the state and nation. Whether the report is good or bad -- we have fully embraced transparent quality reporting -- we want to make the information readily available to the public in a format that's easy to access and understand. This is not only good for the community, but this is also good for all at Memorial Health System who work to provide our patients the best possible care."

Memorial Health System Quality Measures features these key elements, among others:

  • Results compare the quality performance of the entire Memorial Health System (hospitals and clinics) with Colorado and national benchmarks.
  • Quality measures reported include: heart attack, surgery, heart failure, infection control, surgical care improvement, pneumonia and patient satisfaction.
  • Results are for the most recent data available (some are tracked quarterly and some annually) for each measure and for a specified reporting period.
  • Performance rating dashboards include graphic codes for quick and easy national average comparison - star: best performance possible, plus: better than national average, checkmark: at or near national average performance, minus: below national average performance.
  • Explanations of the quality measures are included.
  • Hyperlinks are provided to the organizations endorsing the quality measures to include, but not limited to: the National Quality Forum, the Joint Commission, the Centers for Medicare and Medicaid Services, the Agency for Healthcare Research and Quality and the Colorado Health and Hospital Association.

John Slack, M.D., Chief Medical Officer at Memorial Health System said, "Our web site results will be updated regularly and we may add more measures in the future. This is an exciting project for our health system and we're proud to be taking the lead to voluntarily disclose quality measures to the Colorado Springs and southern Colorado community."



For more information please contact the Memorial Health System Public Relations Office, (719) 365-5235.